Insights

Imagine you’ve just joined a complex project. The team is under pressure and deadlines are tight. As the project team lead, you scan the room (or virtual meeting) and start assessing how to get the best out of your team. Do you focus on fixing their weaknesses? Or do...

Organisations invest heavily in new processes, technologies, and ways of working. However, one area often misunderstood or overlooked is the distinction between learning and training – two crucial yet distinct elements of successful transformation. While both...

Every organisation aspires to transform, whether through digital innovation, process improvements, or cultural change. Project Sponsors invest in new systems, launch ambitious strategies, and set bold goals. Yet, despite these efforts, transformation initiatives...

This year at the Australian Open, amidst the world-class tennis matches and vibrant crowds, we got to meet someone truly remarkable. John, a young boy with a radiant smile and an infectious energy, was awarded the title of Chief Happiness Officer (CHO) by the...