Insights

The Unaddressed Expert

The Unaddressed Expert

Are you familiar with the saying “one bad apple can spoil the whole box”? It is used to express the idea that a single person with a negative attitude or behaviour can influence an entire group, leading to broader negativity or failure. In project delivery, the...

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Overcoming Imposter Syndrome

Overcoming Imposter Syndrome

In the landscape of business transformations, project teams and senior leaders often face not only external challenges but also internal battles. One such battle is the pervasive experience of Imposter Syndrome, a psychological phenomenon that can sabotage even the...

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Seamless customer transition

Seamless customer transition

My shock turned to laughter, surely this is a joke but no it wasn’t. I had just tapped my credit card to leave a car park and issued a receipt for $1,311. I am a once a week all day visitor to this car park, the process of tap on entry and tap on exit with a standard...

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The Power of Presence

The Power of Presence

In today's fast-paced digital world, the art of being present has become a rare commodity.  Have you seen the video where Simon Sinek, a renowned leadership expert, asks a person in the audience for their phone to highlight when holding a device in his hand puts a...

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