Insights

Listening is more than hearing words

Listening is more than hearing words

Have you been in a meeting or observed a conversation and noticed conflict, chaos, or confusion. Of course you have, and no doubt you have been a participant in that frustrating and difficult situation on more than one occasion. Let’s face it we all have relationships...

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Questions shape conversations

Questions shape conversations

I booked as soon as the tickets were released. It was an opportunity to be in the room hearing from someone I have admired for about 15 years, yet we had never met. For me he navigated critical and complex situations with humanity, consistency, inclusion…all the...

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Collaboration takes practice

Collaboration takes practice

Have we been educated or managed out of collaborative habits? Collaboration refers to the process of working together with one or more people or groups to achieve a common goal or objective. Collaboration involves sharing ideas, knowledge, skills, and resources to...

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RACI relevant or redundant

RACI relevant or redundant

When you hear the term RACI – what comes to mind? Fast cars, process, matrix, or confusion? If you thought confusion, thanks for your honesty and you are not alone. In all projects, it’s essential to ensure that roles and responsibilities are clearly defined to ensure...

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