Ep06 Unpack with JC – Adrian Karzon Interview

Last episode I caught up with Adrian Karzon who is the Chief Technology Officer at Kidsoft who is passionate about making the connection between business strategy, digital innovation and technology platforms to deliver success for his organisation. We talked about customer first approach, how to set up your team to respond to the unknown and the importance of strategy.

We used a few acronyms that you may not be familiar with SaaS (software as a service), MVP (minimal viable product), BI (business intelligence), API (interface, a method of communicating data components between applications).

Today I talk about how important it is to have a post implementation release plan because not everything will get done before go live.

JC Three Tips:

  • Know the effort v value criteria for all features
  • Understand your customers pain points to make good decisions
  • Have operational budget for post go live activities

My favourite Adrian quote from our conversation ‘step back, take a moment have a breath and look at the bigger picture’.

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